1) How much is shipping and how long will it take?
 Shipping worldwide is always free at MyPreciousDoll.com. To keep from passing this cost on to the consumer, we ship our items to you between 7-20 days.

2) What is the return policy?
Our policy lasts 30 days. If 30 days have gone by since your purchase date, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be faulty. The product must also be unused and in the same condition that you received. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. 

3) How safe are your products?
Our manufacturers exceed EN71 safety regulations for toys. Use with confidence.

4) Will my credit card be safe on your site?
Absolutely. We use the Shopify retail platform which offers Payment Card Industry Data Security Standard (PCI DSS) compliance. Read more about it here. Shopify's retail platform also allows us to utilize SSL encryption technology. Read more about it here.

5) What is your Privacy Policy?
We will never sell or give out any information you provide to us. 

6) Where can I send my own memory about my favorite doll for you to post?
Please send your doll story here. Read doll stories here.


7) What is Alzheimer's Doll Therapy?
Read about Alzheimer's and Dementia realistic doll therapy here.